Home Care Scheduling Clerk III [Canada]

 

QUALIFICATIONS

• High School Diploma or equivalent
• Computer Training and demonstrated skills in Word, Excel and Outlook

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• Minimum of one (1) year related administrative experience
• Previous experience with staff scheduling programs/systems
• Date entry experience
• Experience in Health Care an asset, experience in Home Care preferred
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated communication skills
• Demonstrated flexibility to facilitate changes in techniques and procedures
• Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within Prairie Mountain Health
• Ability to display independent judgment
• Ability to respect and promote a culturally diverse population
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis

POSITION SUMMARY

Working within an interdisciplinary team, the Home Care Scheduling Clerk III is responsible for the scheduling and assigning of appropriate Home Care Direct Service Workers/Direct Service Nurses to meet client needs. The Scheduling Clerk is also responsible for the completion of required administrative functions related to service implementation, scheduling, timekeeping and mileage reports.

RESPONSIBILITIES:

Overview:

• Maintains individual employee Procura schedules.

• Responds to service requests and change in service notices from the Case Coordinator and or Direct Service Nurse within two working days, and identifies appropriate resources available for assignment.

• Processes service requests according to priority through consultation with Case Coordinator and/or Direct Service Nurse.

• Provides assigned workers with assignment information, specific duties, day, hours, and frequency etc.

• Notifies assigned Direct Service Worker/ Direct Service Nurse of resumption and termination of service.

• Maintains Home Care client information in accordance with established guidelines.

• Completes Procura timekeeping responsibilities using Procura best practice.

• Adheres to PHIA and FIPPA legislation.

• Documents any concerns and refers them to appropriate Supervisor/Manager.

• Must have a working knowledge of all applicable Collective Agreements.

• Responds to calls from staff members (DSW and/or DSN).

• Refers any issues related to employee performance to appropriate Coordinator or Manager to address.

• Seeks consultation with Manager or designate appropriately and identifies learning needs as they arise.

• Works within scope of the position.

• Sundry duties as assigned.

JOB INFORMATIONs

Close Date:
Jun 29, 2023 4:00 PM
EFT
1.00
Employment Status:
Full Time Indefinite Term. Term Start Date: 2nd July 2023
NOTE: This INDEFINITE TERM may expire subject to 24 hours notice of return of the current incumbent
Anticipated Shift
Days/Evenings
Anticipated shift length:
7.25 hour shifts
Wage Rate:
As per collective agreement
Department:
Home Care
Site:
Home Care Program
Additional Sites:

Location / Home Base:
Brandon
HR Posting Number:
CHSCS233235
Posting Date:
Jun 22, 2023

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