front desk hotel clerk [Canada]

 

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Register arriving guests and assign rooms

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  Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Maintain an inventory of vacancies, reservations and room assignments
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week

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